Updated: May 16, 2023.
General Wax and Candle Company [General Wax] strives to ensure that its services are accessible to people with disabilities. General Wax has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
At the top-left of every page, www.generalwax.com makes available a Website Accessibility Widget. This allows you to enable various accessibility tools to: Enable a Reader, Improve Contrast, Change Font Sizes and more. We also make use of the UserWay™ dedicated accessibility servers to improve the site’s compliance with the Web Content Accessibility Guidelines (WCAG 2.1 level AA).
The www.generalwax.com accessibility tools can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
General Wax continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan the website with a variety of third party scanners to identify and fix every possible accessibility barrier on our site. These scanners include those provided by Google Lighthouse™, UserWay™ and AccessibleWeb™. Our target standards are those defined by the WCAG 2.1 AA.
Despite our efforts to make all pages and content on www.generalwax.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
If you are experiencing difficulty with any content on www.generalwax.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
If you wish to report an accessibility issue, have any questions or need assistance, please contact General Wax and Candle Co. Customer Support as follows:
Email: [email protected]
Phone: (818) 765-6357