Terms and Conditions

Regular Store Hours

Our regular store hours are:

9:00 a.m. to 5:00 p.m.(Pacific Standard Time), Tuesday — Friday
9:00 a.m. to 2:00 p.m on Saturday.

Store is closed on Mondays and Sundays. Click here for Directions.

Methods of Payment

We accept Visa, Mastercard, AMEX and Discover. Sorry, no C.O.D.’s.

Net-30 terms are available on approved credit, call (818) 765-5800 Ext. 313.

We do not accept checks or money orders for orders placed over the Internet. To pay by check or money order please call 1-800-WAX-STOR (929-7867).

Prices and Availability

Because candle wax is a petroleum byproduct prices may change without notice according to oil market trends. This is not a Wholesale price listing. However most General Wax items do offer wholesale pricing when purchased in 5 case quantities (The 5 cases must be of the same product part number. Colors may be mixed.). There is a $2.00 repack fee per case on all glass items.

Due to consumer demand or vendor supplies, product may not always be available for immediate shipping.

Prices and availability may change without notice.

Typographic, Photographic and Technical Errors

We do our best to maintain accuracy in our price lists, sale flyers, web pages and telephone quotes but occasionally mistakes do occur. We are not responsible for any typographical, photographic, or technical errors.

Questions? Email General Questions or call 1-800-WAX-STOR (929-7867)